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Posted on: March 20, 2020

Updates in County Operations Effective March 23rd

The following county agencies will be altering their public operations until further notice:

Health Department- Effective March 23rd, the Warren County Health Department will see visitors by appointment only (Health and Environmental Health). Customers will be asked screening questions prior to coming in for appointments. To make a medical appointment, please call (252) 257-1185. If you need a WIC appointment, please call (252) 257-2116. Environmental Health customers should call (252) 257-1538. Visitors will only be allowed to bring one additional person with them to appointments. The Warren County Health Department is canceling two community events that were scheduled during public health week. They are: Annual Health Fair (April 7th, Armory) and the Child Health Celebration (April 8th, Health Department).

Planning & Zoning/Code Enforcement- Planning & Zoning and Code Enforcement will conduct appointments as needed. Staff will be available Monday-Friday from 8:30 am – 5:00 pm. Customers seeking permits are asked to contact staff at 252-213-4253. Inspectors will continue to conduct inspections. To reach Planning & Zoning and Code Enforcement, call 252-213-4253. You can also email KenKrulik@warrencountync.gov.

Public Utilities- Warren County Public Utilities customers are asked to pay their bills online, over the phone, or via the drop box on the side of the building (please include acct# and/or address on envelope). Public Utilities staff will still be on site and will continue to take calls at 252-257-3645 and new services via fax 252-257-3979. To pay online with a credit or debit card, please use the jurisdiction code 3966 (convenience fees still apply). Online payments can be made at https://www.warrencountync.com/131/Online-Payments. To make payments with debit or credit over the phone, customers can call 1-800-272-9829 (jurisdiction code 3966; convenience fees still apply). Customers wishing to avoid convenience fees should use the on-site drop box located at Public Utilities (712 US Hwy 158 Business, Warrenton).

Social Services- Social Services will operate on a regular schedule. Residents should call Social Services with questions and mail in recertifications. Residents are also encouraged to use the drop box. All visitors to the building will be screened prior to entrance. For more information, contact Social Services at 252-257-2202.

Detention Center- The Warren County Detention Center has suspended all visitation requests; attorneys must get prior approval to visit their client. Weekly religious visits from clergy have been suspended. The Detention Center lobby area is limited to official business only. Each incoming detainee will be properly screened upon arrival and extra hygiene supplies have been distributed to detainees.

Cooperative Extension- Warren County Cooperative Extension will maintain regular office hours. The following Cooperative Extension events have been cancelled: Master Gardener Spring Symposium (3/28), Five County Beef Tour (3/28), NC State Day of Giving (3/25), Teen Court (3/26), Small Farms Week (3/23 to 3/27). The 4H Poultry Show and Sale is postponed till further notice. For more information, contact Cooperative Extension at 252-257-3640.

Parks and Recreation- Spring sports practice and all events at the Warren County Recreation Complex are suspended until further notice. The John Graham Gym is currently closed through April 6th. Anyone needing to communicate with Parks and Recreation staff should first call 252-257-2272. Effective March 23rd, the Parks and Recreation employees will be on site and will answer phone calls and emails.

Tax Office- Effective Monday, March 23rd, 2020, the tax office will be closed to the public (appointments as necessary) until further notice from the County. All collections staff will report as normal and assist taxpayers with phone, online or telephonic payment of tax bills. All assessment staff will report as normal to assist taxpayers via phone, or email. Operations will continue as normal via phone, email, scan, fax and mail. The Tax Office can be reached at 252-257-4158.

Veteran Services- Veteran Services has suspended in-person meetings. Clients submitting documentation can email or fax documents into the office. Interviews will take place over the telephone. To contact Veteran Services, please call 252-257-3385.

Animal Control- Effective March 23rd, kennel walk-throughs will be limited. Animals will be brought outside to the playground to have a one-on-one meeting with interested adopters. Potential adopters are referred to the shelter’s Facebook page @WarrenCountyAnimalArk. Visitors will not be allowed beyond the adoption rooms. Rabies vaccinations will stop until further notice. Animal Control will be available Monday- Friday from 8:30 am to 5 pm and on-call during weekends.

Register of Deeds- Effective March 23rd, public access to the Register of Deeds will be limited. There will be a drop box by the door so that documents can be dropped off for recording. This box will be checked frequently throughout the day. If customers need a Plat Map recorded, please call the Register of Deeds at 252-257-3265 to let staff know. Map and payment will be taken at the door. Customers will wait in the hallway while map is recorded. The public is strongly encouraged to request certified copies of birth, death and marriage licenses by calling 252-257-3265, or go to www.warrenrod.org to complete an application and bring with them. To obtain a Marriage License, Renew Notary, and file military discharge, please call 252-257-3265 for further instructions.

Landfill/Transfer Station and Convenience Sites- The transfer station/landfill will be open normal hours (7:30 am to 4pm) and convenience sites will operate on the regular schedule. Landfill customers should pick-up envelopes in the breezeway of Public Utilities and submit payments via the Public Utilities drop box on the side of the building. For more information, contact Public Works at 252-257-1948.

Finance- The Warren County Finance Office is closed to the public. Staff will be on site to handle operations. Public should use the drop box as needed.

Soil and Water, Economic Development, and the County Manager’s Office will operate on a regular schedule. The public is encouraged to call before stopping in.

In addition to precautionary measures set in place by federal and state health agencies, all departments have been advised to implement a screening assessment prior to conducting face-to-face appointments. This includes asking visitors if they have a fever, are coughing, have shortness of breath, have recently traveled to high risk areas, and if they have been in close contact with someone that has tested positive for COVID-19.

Warren County will be monitoring updates and advisories and will conduct weekly assessments to all changes in operations.

Updated information related to COVID-19 is posted online and on the Warren County Facebook page @WarrenCountyNCOfficial. For more information, contact the Warren County Manager’s Office at 252-257-3115 Monday-Friday from 8:30 am – 5:00 pm or visit www.warrencountync.com. The Warren County COVID-19 Information Line is 252-257-7132 (operated Monday-Friday from 8:30 am-5:00 pm).

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